Shipping Tracking is now Available on our Website

The possibility of tracking the shipment of an order on our website is now a reality. In order to be able to offer as much information as possible in real time to our clients, we have developed the necessary procedure to offer this service. Collaboration with various transport companies, which we will gradually expand, has facilitated the implementation of this project.

When will I be able to check the traceability of my shipment?

When an order is placed through our website, the status in which it is can be consulted. As with offers, this status will be updated as the different phases of the process are completed. Therefore, from the first moment there will be a general information about the status of an order is provided.

Once an order is confirmed, has been prepared and is ready to leave our facilities, it will be possible to check its traceability. Not only the location where it is located will be indicated, but also the date on which its last status was updated, as well as the estimated day of delivery. You can also include data such as the assigned transport, if the delivery is total or partial, who has collected it or even direct access to the corresponding delivery note will be given. In addition, this information can be provided individually, which will be especially useful in orders that have assorted items.

Continuous improvements in the customer area

Our goal is to continue improving the functionalities offered by the client area. We try to find a balance between offering as much information as possible and doing it in an intuitive way, so that navigation is fast, direct and easy. We take into account the communication we receive from our clients about their experience, which we appreciate, since it is very useful to us to continue moving in the right direction and thus offer the best service.